"The team here always speaks confidently and gives valuable insight into the biking world. "
"Sizing seems limited to XS and XXL in most items. Sales seems distracted by phones and personal chatting between staff. This makes it a chore to buy anything at your store. "
"Every time I purchase an item at Cycle Gear or order something online and pick it up at the store they always provide great service. "
"I had a broke spray product that and the store guy was not very understanding even though he told me it does happen! "
"Everyone was helpful and friendly. "
"Came in for a new helmet visor. They had what I wanted and installed it for me."
"Majority of staff were at tentative
Others were not
Cashier just rung up my items and placed receipt on the merchandise that was sitting on the counter
Didn’t bag them up or asked if I wanted a bag.
His attitude was more of un wanting.
If staff could see this , tell all employees that every single customer is a green dollar for their benefits.
Thanks
I Shop at Torrance all the time and I’m always welcomed and staff gives great service "
"I’ve been to this store many times Always great service without overdoing it."
"Customer service was great as they were very informative and helpful. Even installed the comms I purchased for my two new helmets. "
"Friendly staff very knowledgeable "
"Everyone there is great to work with."
"Not just good selection, but great guidance from the staff. Bought gloves and pants and they were super helpful. "
"I worked retail and it can difficult some days but you should always little happy and always looking respectable the guy had a clear face shield that had spit all over it , that was a turn off, but my wife needed about helmet and I needed to purchase it that day , I felt the guy was not A great help"
"Good service, variety and value. "
"Excellent service with people that know what they're talking about. I've been away from riding for 5 years, so I felt like a beginner again when getting ready for my first ride. The only down side is that Cycle Gear is considerably more expensive on some items."